Wd My Passport For Mac

Summary

This article exclusively solves WD My Passport external hard drive not accessible issue, and introduces EaseUS hard drive data recovery software to users, who cannot access WD My Passport external hard drive but desperately want to recover data.

WD My Passport Can't Access

Welcome to the community, @shantitown! I'm sorry to hear about your issues with the WD My Passport external drive. I'd strongly recommend you try to fix the issue by going to Disk Utility on your Mac OS computer and run diagnostics on the drive from there.If that doesn't help, I'd suggest you try to see the files on another Mac computer and check how the WD My Passport will appear there. Like all WD storage solutions, the My Passport (PC) leverages automatic backup with the included WD Backup software, while the Mac version is Time Machine ready. The new WD Passports come bundled with WD’s backup software, giving users a versatile way to manage their files via an easy-to-use, yet powerful interface.

'When I connected my 1TB WD My Passport external hard drive to my desktop, Windows 10 prompts me with an error message saying you need to format the disk before you can use it. I wouldn't do that because data is still there. I tried to eject the drive and reconnected it for the second time, but the error is still there. It seems that I can't access the WD external hard drive nor my data without formatting, can anyone help?'

Wd my passport for mac troubleshooting
  • The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. By default, the Mac computers cannot recognize a BitLocker encrypted drive, which means you are unable to read or write BitLocker encrypted drive on Mac.
  • Storage Western Digital my passport User Manual. Portable hard drive for mac (38 pages). For Mac computers, go to the Apple menu and select Software Update. MY PASSPORT USER MANUAL WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software. It includes the following topics.
  • The My Passport for Mac drive’s built-in 256-bit AES hardware encryption with WD Security™ software helps keep your content private and safe.

If you're one of the Western Digital hard drive customers and happen to use the My Passport type, you must be interested in this post. A commonly seen issue with Western Digital My Passport hard drives is that sometimes, you cannot access the drive's data. The typical symptoms are, the power LED is on but the drive is not accessible. Meanwhile, you'll receive error messages like:

  • You need to format the disk before you can use it.
  • Drive X: is not accessible. Access is denied.

Besides the exact error messages, when you check the drive's status, you may see other different signs. For example:

  • In Disk Management, The disk 0 or disk 1 shows as unknown, not initialized, or the type of file system is RAW.
  • In the drive's properties, the hard drive shows 0 bytes used and 0 bytes free.

How to Access, View or Recover Data from Inaccessible WD External HDD

When WD My Passport shows you an error and you can't access the data, don't worry, as the files can be easily rescued. Just download EaseUS Data Recovery Wizard to recover the data from a corrupted or inaccessible drive. It's the top-ranking hard drive recovery software that reduces the worry and risk of losing your data when disk storage devices, such as WD drives, cannot be accessed or opened.

Step 1. Choose the WD hard drive to scan

  • Launch EaseUS Data Recovery Wizard for Western Digital hard drive data recovery after installation.
  • Locate and right-click on your WD hard drive partition under the 'Hard Disk Drives' list or under 'External Devices' list if it's an external hard drive that is connected to your computer/laptop.
  • Click the Scan button.

Step 2. Preview files in the scan results

You can choose to preview pictures, documents, videos or audio files the software has found by means of different view panes on the top right corner under the Search bar.

Step 3. Select files and recover

Choose the wanted files you'd like to restore and click the Recover button in the below-left corner. Do not save the data to the original WD drive again. It's going to cause data overwriting.

How to Repair Not Accessible WD My Passport External Hard Drive

As explained, you cannot access an external hard drive for many reasons, for most of the time, the consequence results from either a hard drive connection problem or hard drive self corruption.

So, when you cannot open a connected drive as usual in Windows 10/8.1/8/7, first look over the data cable, is it loose? Data cables can degrade over time from bending and flexing. The connectors can get bent or the internal pins may corrode from contact with contaminates. To check the data cable, you can:

  • Use a different data port
  • Use a different data cable
  • Use a different computer, if possible

Next, proceed with WD My Passport repair tools as recommended here if the data cable is perfectly intact.

What are the WD My Passport repair tools?

Wd My Passport For Mac Cable

You can feel free to use many Windows inbuilt programs as perfect WD My Passport repair tools, including Windows Disk Management, Windows CHKDSK Comand Prompt, and Windows Troubleshooter. They are all supposed to tackle hardware device problems of not recognizing, not detecting, not working or not reading, etc. Make sure that you've extracted the data from the inaccessible drive with the help of EaseUS Data Recovery Wizard before the repair process. This is the most guaranteed way to protect data from permanently gone.

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1. Windows Disk Management

It's for performing a quick format, to solve most of the hard drive corruption problems, such as the file system is RAW. When a hard drive turns to RAW, it's not seen in the File Explorer, and it's a good idea to check if it's showing in the Disk Management. Otherwise, you need to convert the RAW external hard drive to NTFS or FAT32 so that Windows can read your WD My Passport normally.

Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type diskmgmt.msc and hit Enter.

Step 2: Right-click on the WD My Passport external hard drive, you'll see a context menu of many options, among which choose 'Format'.

Step 3: Follow the onscreen wizard. Choose a proper file system and complete the process of fixing a not accessible WD My Passport external hard drive with Disk Management.

If the issue persists, try changing the drive letter by following the steps below and check again.

Step 1: Choose 'Change Drive Letter and Paths..' this time.

Step 2: Among 'Add, Change, and Remove', click the 'Change' button, and then select a drive letter from the list. Click 'OK' to assign a new drive letter to the WD My Passport.

2. Windows CHKDSK Command Prompt

When hard drive becomes inaccessible and access denied, it's because bad sectors grew. To check and repair bad sectors that prevent users from accessing hard drive data, the CHKDSK command is a good choice. If you want to check for errors or repair the hard drive, always try the below command.

Step 1: In Windows 10/8.1/8/7, press Windows + X keys to bring up a context menu, and choose Command Prompt (Admin).

Step 2: Type chkdsk H: /f /r and hit enter.

H represents the drive letter of your WD My Passport external hard drive. Replace it with the correct drive letter of your own drive.

If you don't have any technical know-how and want to minimize data risks, using third-party software could be a better choice. The Command line is suitable for computer professionals since wrong commands can cause severe problems. Therefore, we strongly recommend you to try an automatic command line alternative.

EaseUS Tool M is a practical computer fixing tool that is safe and light-weighted. It's a perfect alternative to CHKDSK command. Use this one-click tool to solve your computer issues.

To fix file system error or disk error:

Step 1: DOWNLOAD EaseUS Tool M for Free and install it.

Step 2: Open the software and select 'File Fixing' on the left pane.

On the right pane, choose the drive and check off the box at the bottom - 'Check and fix file system error'. Then, click 'Fix' to start repairing the error.

Step 3: Wait until the operation completes. Wait until the operation completes. After the operation completes, click the 'View' button to check the drive.

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3. Windows Troubleshooter

This troubleshooter checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.

Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, and type control and hit Enter to open the Control Panel.

Step 2: Find Troubleshooting and click in.

Wd My Passport For Mac Instructions

Step 3: Click 'View all' on the left pane.

Step 4: Find and run 'Hardware and Devices'. Follow the onscreen instruction to til the end.

The easiest way to make backups of a Mac is through Time Machine > http://support.apple.com/kb/HT1427


Wd My Cloud

To use Time Machine, open System Preferences > Time Machine > Select Disk, and choose your external drive. The initial backup will start, and it may take several hours, depending on the amount of data Time Machine has to copy to your external drive.

My Passport For Mac Troubleshooting


Wd My Passport For Mac Review

Since then, Time Machine will make automatic, hourly backups, always that your Mac is turned on and the external drive connected. Also, if you are using OS X Lion, local snapshots will be enabled > http://pondini.org/TM/30.html